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Terms

GENERAL
*PLEASE ALLOW 3-7 BUSINESS DAYS FOR PRODUCTION, FULFILLMENT AND SHIPPING UPDATES.
*IF YOU HAVE NOT RECEIVED TRACKING INFORMATION AFTER 21 BUSINESS DAYS PLEASE EMAIL US WITH YOUR ORDER NUMBER.
*ALL SALES ARE FINAL.
*IF YOU MADE A SHIPPING MISTAKE DURING CHECKOUT PLEASE CONTACT NEWREALMWEAR@GMAIL.COM
REFUNDS / EXCHANGES
*WE ARE NOT ACCEPTING RETURNS, EXCHANGES OR REFUNDS DUE TO ITEMS ORDERED INCORRECTLY. PLEASE READ YOUR ORDER THOROUGHLY BEFORE CONFIRMING YOUR PURCHASE.
*IF AN ERROR WAS MADE ON OUR END PLEASE CONTACT US WITHIN 14 DAYS OF RECEIVING YOUR ORDER ---- IF FAILURE TO CONTACT OUR CUSTOMER SUPPORT WITHIN THIS TIME WINDOW THE ORDER IS NOT GUARANTEED TO BE FIXED DUE TO INVENTORY ON HAND.
*DO NOT STRETCH T-SHIRTS OR IRON THE VINYL DIRECTLY. TURN GARMET INSIDE OUT. MACHINE WASH COLD. DO NOT BLEACH. DRY AT NORMAL SETTING.
 
SHIPPING
***DUE TO COVID-19 YOU MAY EXPERIENCE DELAYS OR DISRUPTIONS IN SHIPPING/TRACKING UPDATES***
*WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.
*IF YOU ARE EXPERIENCING ANY ISSUES WITH TRACKING UPDATES PLEASE CONTACT USPS, WE ONLY HAVE ACCESS TO THE INFORMATION ON THE TRACKING LINK PROVIDED. -- IT IS THE RESPONSIBILITY OF THE CUSTOMER TO CONSISTENTLY FOLLOW TRACKING AND CONTACT THE COURIER WITH ANY ISSUES.